Customer Care

We are here to help. Please complete the following form and a Customer Care agent will respond back to you soon.

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The information collected will be used to process your request and be handled in respect with our Privacy Statement.

 
USA & Canada: 1.800.211.3983
Middle East: +971.4.812.0600
International: +1.778.331.5939

Find local representative

Contact one of our representatives to ask about selling equipment or trucks, refurbishing, or auction information.

Contact an auction site

Ritchie Bros. has more than 40 auction sites worldwide. For auction equipment and other information, contact an auction site near you.

Customer support

*Please note our Customer Care Team will not be available on July 1, 2021 in observance of Canada Day*
Questions? Please email customer service for answers, including help with online registration, bidding, deposits and payments.

Asia Pacific: +61.7.3382.4444

USA & Canada: 1.800.211.3983
Europe: +31.765.242.600
Middle East: +971.4.812.0600
International: +1.778.331.5939

Other inquiries

For all other corporate inquiries, please contact a head office.

International Head Office

9500 Glenlyon Parkway
Burnaby, BC, V5J 0C6
Canada

Tel: +1.778.331.5500
Fax: +1.778.331.5501
Canada Toll Free: +1.800.663.1739
USA Toll Free: +1.800.663.8457

US Head Office

Mailing Address

P.O. Box 6429
Lincoln, Nebraska
USA
68506-0429

European Head Office

Bijster 3, 4817 HX
Breda, The Netherlands

Tel: +31.765.242.600
Fax: +31.765.242.650

Asia Pacific Head Office

1-57 Burnside Rd
Brisbane, QLD
Australia
4207

Tel: +61.7.3382.4444
Fax: +61.7.3382.4433

Feedback

We are always looking for ways to improve our services and customer experience.
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