Find local representative

Contact one of our representatives to ask about selling equipment or trucks, refurbishing, or auction information.

Contact an auction site

Ritchie Bros. has more than 40 auction sites worldwide. For auction equipment and other information, contact an auction site near you.

Customer support

Questions? Phone or email customer service for answers, including help with online registration, bidding, deposits and payments.

Regular hours of operation: Mon – Fri, 5 am – 5 pm Pacific. Additional support provided on auction days (including Saturdays).

Holiday hours:
Nov 11:      open
Dec 21-23: 6:30 am – 3 pm Pacific
Dec 24:      6:30 am – noon Pacific
Dec 25-28: closed
Dec 29-31: 6:30 am – noon Pacific
Jan 1:        closed

USA & Canada: 1.800.211.3983
Europe: 31.765.242.600
Middle East: 971.4.812.0600
International: 1.778.331.5939

Other inquiries

For customer support on EquipmentOne

Please see the online contact information posted on or call toll free +1.855.723.7781
Hours of operation: Mon – Fri, 7 am – 4 pm CT

For all other corporate inquiries, please contact a head office.

International Head Office

9500 Glenlyon Parkway
Burnaby, BC, Canada
V5J 0C6

Tel: +1.778.331.5500
Fax: +1.778.331.5501
Canada Toll Free: +1.800.663.1739
USA Toll Free: +1.800.663.8457

US Head Office

4000 Pine Lake Road
Lincoln, Nebraska

Mailing Address

P.O. Box 6429
Lincoln, Nebraska

European Head Office

Concordiastraat 20, 4811 NB
Breda, the Netherlands

Tel: +31.765.242.600
Fax: +31.765.242.650