Answers to frequently asked questions
Q.What kind of things does Ritchie Bros. sell at its auctions? [ View Answer Hide Answer ]
We sell a wide range of used and unused equipment for the construction, transportation, agricultural and other industries at our auctions. Although heavy equipment, trucks and farm machinery make up the majority of the inventory in our auctions, we also sell agricultural, commercial, industrial, residential and recreational real estate. In addition to large equipment items, we also sell attachments, support and ancillary items. We have also successfully marketed and sold many specialized items, including boats and aircraft.
Q.Who can sell items at a Ritchie Bros. auction? [ View Answer Hide Answer ]
Anyone can sell items or equipment at Ritchie Bros. auctions. We don't restrict our auctions to select groups or people with a certain type of equipment. Our customers range from small independent operators to large multinational companies. Most of them are end-users, but we also sell surplus equipment for dealers and manufacturers. We also serve many banks and financial institutions.
Q.Is there a minimum amount of equipment you have to consign? [ View Answer Hide Answer ]
No: whether you have one item or an entire fleet to sell, Ritchie Bros. will take care of your needs. Most of our customers use our auctions as part of their regular fleet turnover program, but we also conduct many major realignments and complete dispersals.
Q.What are your fees or commission rates for selling? [ View Answer Hide Answer ]
We offer flexible contract options, including straight commission, guarantee and outright purchase contracts. The exact terms of each contract depend on the situation and the needs of the consignor. When you meet with your local Ritchie Bros. representative, they will work with you to draft a contract that addresses your unique situation and comfort level.
Q.What services does Ritchie bros. provide? [ View Answer Hide Answer ]
Ritchie Bros. is a full-service auction company. We take care of every detail of your sale, including marketing, searching for and arranging for the release of any liens, meeting with potential buyers, facilitating inspections, coordinating any desired refurbishing, conducting a professional sale and collecting and disbursing the proceeds of sale – which gives you more time and resources to focus on your ongoing business.
Q.My company has equipment in many different locations. Do we have to send our equipment to one auction site? [ View Answer Hide Answer ]
We have auction sites all over the world, which gives you more options when it's time to sell, including sending different items to different auction sites. In addition to the regular auctions at our own auction sites, we also conduct many off-site auctions. Your local representative will work with you to assess your options and decide what the best course of action is. We consider many factors when deciding when and where to sell different assets – but the decision is always based on getting you the best return on auction day.
Q.Do I have to sign a new contract every time I consign to an auction? [ View Answer Hide Answer ]
If you are a regular consignor to our auctions, you may benefit from having an annual contract with us. An annual contract makes the consignment process a little faster and easier; you can even consign online. Find out more by contacting your local Ritchie Bros. representative. If you don't have an annual contract with us: yes, you do have to sign a new contract every time you consign – for your protection as well as ours.
Q.How does the equipment get to the auction site? [ View Answer Hide Answer ]
Sellers are responsible for transporting their equipment to the auction site. We recommend that you get your equipment to the site at least three weeks before the auction – if not sooner. You will not only save on storage costs and provide adequate time for refurbishing, marketing and sale-day preparation, you will also give more people the opportunity to inspect and test your equipment. In our experience, people like to see something before they buy it. Many people come to our auctions specifically because we give them the ability to test and inspect items from many different sellers, all in one place.
If you are selling equipment at an auction in Canada or the United States, you can save time and money by getting a shipping quote or estimate through our online shipping service. Submitting a request for quotes is free of charge and there is no obligation. You pay the transportation company directly when the job has been completed and the equipment has safely arrived at the auction site. Find out more about our online shipping service.
Q.Will my equipment be safe at the auction site? Who is responsible if something happens to one of my items while it's at the site? [ View Answer Hide Answer ]
Your equipment will be stored in our secure, fenced auction sites until the new owner takes possession. We hire additional security for our sites in the weeks leading up to an auction but we recommend that you maintain insurance on your equipment until it is sold and paid for. We do everything possible to protect your equipment but it remains your responsibility until it is sold and paid for.
Q.When will I receive the proceeds of sale if I consign to a Ritchie Bros. auction? [ View Answer Hide Answer ]
We take care of all disbursements on your behalf, including the remittance of taxes. You will receive the proceeds of sale within three weeks of the auction.
Q.Who bids and buys at Ritchie Bros. auctions? [ View Answer Hide Answer ]
One of the greatest benefits of selling through Ritchie Bros. is the size and diversity of the bidding audiences at our auctions. We attract a wide cross-section of bidders from different industries and geographical regions. In fact, most of the equipment we sell goes to buyers from outside the region of the auction – which is particularly beneficial when your local region or industry is flat or slow.
Most people still prefer to bid in person at our auction sites but if they can't make it to the site on auction day, they can bid online, which helps us bring the greatest number of potential buyers to our auctions. And the vast majority of the buyers at our auctions are end-users – that is, people with work to do and a more urgent need for equipment, which results in a more competitive bidding environment and stronger prices on auction day.
Q.What is a consignor? [ View Answer Hide Answer ]
A consignor is someone who has listed items to sell in an auction – in other words, a seller.
Q.What does unreserved mean? [ View Answer Hide Answer ]
Every Ritchie Bros. auction is unreserved. That means there are no minimum bids or reserve prices: every item sells to the highest bidder on auction day, regardless of price. Our commitment to fair, unreserved auctions is one of the reasons record numbers of people register to bid at our auctions year after year.
Contact your local representative for more information about selling at an unreserved Ritchie Bros. auction.