Online Bidding Technical Assistance

System Requirements

  • Operating System:
    • 32-bit Microsoft Windows operating system (Win 95, 98, 2000, NT 4, ME, XP)
    • MacOS and Linux are not supported at this time
  • Internet Connection:
    • At least 40kbps – lower connection speeds may result in slower bidding performance
    • High speed internet connection recommended (NOT dial up)
  • Browser:
    • Internet Explorer 4 (or higher) or Netscape 4.08 - 4.76
    • Other browsers (including AOL and Netscape 6.0) are not supported
  • Hardware:
    • Pentium 166Mhz computer system, with keyboard and mouse
    • 32MB RAM
    • 10MB of available hard disk space
    • Monitor capable of 1024x768 resolution with 16-bit color
    • SB-16 compatible sound card and speakers
    • Internet connection (High Speed recommended)

For answers to common questions about online bidding, including software installation and requirements, visit our Frequently Asked Questions page.

Download the Online Bidding Software

Install the Ritchie Bros. online bidding software for:

Windows 98/2000/ME/XP

Only 32-bit Windows operating systems are supported at this time. See system requirements above or read the installation instructions.

Windows vista

Only 32-bit Windows operating systems are supported at this time. See system requirements above or read the installation instructions.

Need Help?

For assistance with online bidding, contact us or go to our technical assistance page.

Contact customer service at Ritchie Bros.