| rbauctionBid-Live Software Technical Assistance |
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Help
with Downloading & Installation
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| 1. |
How
do I download and install the rbauctionBid-Live software?
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The rbauctionBid-Live software is downloaded and
installed using an automated process. To start the
software download and installation, click
here, and then follow the instructions.
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| 2. |
What
is this security warning I get when I start the rbauctionBid-Live software download? |
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Internet
Explorer and Netscape may first prompt you with an
InstallShield security warning when you begin the
download, as follows:
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| Internet
Explorer Security Warning |
Netscape Security Warning |
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The InstallShield installation assistance software
you are downloading is safe, so just click on Yes
(for Internet Explorer) or Grant (for Netscape).
You
are then prompted with the following:
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This
screen is the start of the automated installation
process. Simply click Next to start the software
download and installation procedure.
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BACK
TO THE TOP
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| 3. |
How
long does the download take? |
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The software download is about 500Kb, so using a dial-up
connection will take about two minutes to complete
the download.
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| 4. |
What
do I do if an error occurs during the download, or if
the system appears to "freeze-up"? |
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If
any problems occur during the automated software download
and installation procedure, you can re-attempt it
multiple times. If problems are still occurring, you
can attempt the manual
software download and installation procedure.
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| 5. |
Do
I need to configure any specific settings on my web
browser?
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In order to download and use the rbauctionBid-Live
software, you must enable both Java and JavaScript on
your web browser. Normally, both of these are enabled
by default. Refer to your browser's help section to
find out how to enable Java and JavaScript if necessary.
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