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Questions
About Registration
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| 1. |
Registration
for access to rbauctionBid-Live is easy and free. |
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Simply sign up for an rbauction.com Member Services account
and apply for access to rbauctionBid. If you already have
an rbauction.com Member Services account, but it doesn't
allow for access to rbauctionBid, you can request access
to by signing in and going to the Update Profile area.
Once
your rbauctionBid-Live registration has been approved (this
can take up to one business day), you will be notified by
email. Your email will include instructions for you to call
Ritchie Bros. Customer Service to obtain your Personal Identification
Number (P.I.N.), which is required for secure access to
rbauctionBid.
Once
you have your P.I.N., you can register for any rbauctionBid-Live
auction event. Enter rbauctionBid-Live to see the live auction
schedule, and click on the 'Register' link beside the auction
event for which you wish to register. Follow the steps provided
to complete the registration for the auction. If you are
required to submit a deposit for the auction, further instructions
will be provided.".
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| 2. |
Are
my obligations as a bidder the same whether I participate
in the auction via the rbauctionBid-Live service or
attend the auction in person? |
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Yes. The terms and conditions you agree to during the rbauctionBid-Live
registration process are substantially the same as those
you agree to when you register in-person at a Ritchie Bros.
auction. Please read the Internet Bidding Terms and Conditions
and the Bidder's Registration agreements carefully before
participating in the auction.
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| 3. |
Can
I use my Internet Bidder number to register in person at a
Ritchie Bros. auction? |
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No. Your Internet Bidder number, which is permanently assigned
to you during the initial rbauctionBid-Live registration
process, can only be used for Internet bidding. If you attend
a Ritchie Bros. auction in person you still need to register
at the counter and receive your catalog and bidder number.
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BACK
TO THE TOP
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| 4. |
Does
registering to bid at the auction site automatically register
me for Internet bidding? |
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No. At this time, registrations for bidding in person at
the auction site and for bidding over the Internet are separate.
To bid on the Internet you must first register on the web
site, and to bid at the auction in person, you must register
at the auction site. However, registration is free (note
that deposit may be required), and if you need to you can
register to bid both ways for the same auction.
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| 5. |
What
is a "Bidding Limit" and why do I need to set one
in order to register for an auction? |
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Your "Bidding Limit" is an amount you choose and
it is the maximum amount of total purchases you can make
in any single rbauctionBid-Live event. We ask you
to set this Bidding Limit as a personal protection measure
for yourself. By setting a Bidding Limit, you can protect
yourself from purchasing more that you had intended.
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| 6. |
How
do I change my Bidding Limit? |
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You can increase or decrease your Bidding Limit for any
auction. Visit the rbauctionBid-Live auction schedule
page, click on the "Check a list of auctions for which
you've already registered here" link, logon by entering
your Express Bidder Number and PIN, then click the "Edit"
link beside the auction of interest. Change your Bidding
Limit and click "Submit". Your Bidding Limit for
that auction is now changed. If you are logged in and watching
the auction, the change may take up to 10 minutes to take
effect.
Please
note that if you submitted a deposit for the auction you
will not be able to change your Bidding Limit once the auction
is in progress.
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| 7. |
Why
do I need to provide a Contact Telephone number in order to
register for the auction? |
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During the auction, Ritchie Bros. may need to contact you
regarding any purchases you have made. It's important that
the contact telephone number you provide not be the same
telephone line that you use to connect your computer to
the Internet. If Ritchie Bros. is unable to contact you
at the number you provided, Ritchie Bros. reserves the right
to suspend your rbauctionBid-Live access until such
time that you can be reached.
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